Shipping was a nightmare! Was about 3 days late and when I contacted the customer service they were not reassuring at all. They did not care. I expect FedEx to be rude but everything else on top of it is just not ok. The jacket however is fantastic! aside from the one sleeve where stitches started to get undone.
Best jacket I have
Review after 2 months:
Size: I'm 5'7" 115 lbs with big breast;I got XS which is slightly too small in the shoulder/chest area but still fits amazing.
Warmth: I had high expectations since everyone says they are super warm. Was a bit disappointed there. Warm if you go from your house to your car or go shopping. But I live in Sudbury with - 15 - 20 almost everyday, and am outside 2.5 hours/ day supervising recess. It's ok warm. Would like to test other coats to compare.
Pros: The overall look. Love the hoodie! Love how high the neck part goes! Love the front pockets with the soft fabric inside! It keeps your head and hands warm. I like the lenght and the textured fabric on the side.
Cons: A few threads are sticking out on the sleeves. Was like that when it was first purchased. Zipper can sometimes be tricky to zip up. I think it is a bit overpriced for what it is.
Overall I am satisfied with my purchased.
Super warm and stylish.
I love the coat. It is stylish and warm, exactly what I wanted. The only thing is a button fell off when I opened the package and I don't know exactly where to sew it back.